Customer Lifecycle Management (CLM)

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Definition

These tools measure the success of a Customer Relationship Management program. These programs' analytics can be used to predict the needs of the best customers to find better opportunities for upsell, time introduction of new products and foresee the ending of a customer relationship.

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Products

By MetaCX
MetaCX platform is a collaborative B2B customer lifecycle solution that ensures transparent, value-based alignment between suppliers and buyers. Sales representatives can use MetaCX to create co-branded shared spaces to collaborate with their prospec...
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