Omnichannel Marketing

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Definition

Omnichannel refers to the multichannel sales approach that provides the customer with an integrated shopping experience. The customer can be shopping online from a desktop or mobile device, via phone, or in a brick-and-mortar store, and the experience will be seamless.

Source: Emarsys

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Subcategories

Products

By Acquia
Acquia Digital Commerce is a solution that enables marketers to unify data, content, commerce, and digital merchandising into a single data layer to deliver a seamless omnichannel experience across the customer lifecycle. Acquia Digital Commerce deli...
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ChannelNet SiteBuilder is a proprietary customer data platform (CDP) that integrates with a company's legacy systems, providing a full featured suite of site development and administration tools.
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Dotdigital, formerly Dotmailer, is an omnichannel marketing platform. Marketers may use its drag-and-drop editor to create landing pages and forms, or send out push notifications, SMS and email campaigns. Tools on the platform enable Google and Faceb...
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By Doxim
The Doxim CCM platform is an integrated SaaS solution that empowers clients to create and deliver business-critical documents and omnichannel personalized communications, engaging customers throughout the entire lifecycle. From acquisition to ongoing...
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eSputnik is a CRM that enables marketers to collect customer data, segment that data by customer actions and demographics, and message those customers via email, SMS, viber and web-based push notifications.
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Gamooga is an omni-channel customer engagement platform backed by a powerful predictive analytics engine.
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By Infor
Infor Omni-channel Campaign Management serves as an integrated database marketing solution for planning, executing, and monitoring permissions-based marketing campaigns across multiple touch points. Craft personalized, single-use, multi-wave and even...
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Intelisale brings all your B2B sales activities into one place - Intelligent mobile order taking, sales route planning, CRM, Smart product catalogue, mobile order management tool, advanced customer analytics and real-time reporting.
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Intempt is a visitor journeys and predictive notifications platform.
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Loystar is a customer loyalty platform that connects merchants directly to their customers, sells their product and services and drives repeat sales in their business.
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