CROWDS is a social media tool for customer support that uses brand advocates, known as "Crowd Experts," to answer customer support questions via social media conversations.
CROWDS helps customer support centers extend human, authentic service while maintaining operational organization and costs. According to Gartner, organizations integrating brand and product advocates into customer support can realize cost reductions ranging from 10% to 50%.
No technical expertise required
No Training Offered
CabinetM helps modern marketing and sales teams manage the technology they have and find the tools they need. The CabinetM marketing technology management platform enables full lifecycle support around technology discovery, qualification, implementation, and management, providing critical visibility and leverage to save time, money, and drive revenue. The company has built the industry’s most comprehensive database of over 15,000 marketing tools across 500+ categories, and currently has the largest set of marketing stack data as a result of hundreds of marketing stacks that have been built and are being managed on the platform.Read more ›
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