Product Overview eGain Mail is an email response management solution that helps companies manage large volumes of customer emails and webforms responsively and effectively.
Features
100% web-based email management software enables remote and easy administration.
Fine grained control over user access, role, and permissions.
Immediate, scheduled, and out-of-the-box reports.
Multichannel and channel-specific analytics.
Complete customer information and interaction history, across channels, available to email customer service agents.
Automated service processes for the email channel, such as auto-replies, auto-suggestions, and auto-acknowledgements.
Pricing
Try it OutFree Version : Unavailable
Free Trial : Unavailable
Average Customer Spend
Installation & Support
Technical Expertise Required
Average Installation Time
Not specified
Training
No Training Offered
Complementary Products
Partner Products
Integrates With
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