Product Overview
FICO Customer Communication Services deliver intelligent, scalable, two-way, automated voice, text, e-mail and mobile app notifications, with a human touch. FICO Customer Communication Services works alongside existing systems and processes to help organizations reduce fraud, collect more debt, improve customer service, and drive service renewals and product upsell.
FICO Customer Communication Services improves communication in two ways. It utilizes best practices to engage quickly and efficiently with customers across a range of channels. And it gives businesses the ability to elegantly and efficiently develop customer risk analysis strategies enriched with customer feedback and context.
No technical expertise required
Instant
Marketing Function Customer Engagement and Retention
For Use ByCompany Type B2B, B2C
Market/Industry Specialization No market specialization
Current / Past Customers Lloyds Banking Group, Santander, BMW