Knowledge Bases & FAQ Generators

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Definition

Knowledge Bases provide marketing departments with the ability to put how-to-guides, product information and Frequently Asked Questions (FAQs) on the screen of any customer, shaping questions directly from customers. An FAQ Generator allows brands to use predictive question-and-answer software to resolve customer queries, with the end result being customer satisfaction and fewer customer-driven support tickets.

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Products

Answerbase allows customers to add a Q&A community on their website, enabling companies to facilitate the creation and distribution of valuable content demanded by their target audience.
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AnswerCart help companies build modern, intuitive & elegant community forums on their website. We have reimagined how community forums should look like & have included some really cool features like personalized home pages, advance editor, gamificati...
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AnswerDash is a self-service sales and support knowledge base that uses a Predictive Q&A Engine to display the right product or service information. The platform has effectively reduced the number of support tickets for busy service organizations. An...
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Awesome Support is a helpdesk and support WordPress plugin that makes Customer Support a breeze from within your WordPress site.
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It is well known that keeping a customer is much easier than acquiring a new one, which is why having a structured customer support system is crucial for any business. BlueCamroo Support users gain access to a world-class ticketing system to quick...
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Presenting the quirkiest penguin from the chatbot maker’s family And drumroll 🥁 BotPenguin! BotPenguin makes sure that you engage your customers and visitors all the time with that awesome live chat, one-click integrations, and a mighty un...
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Customer Assistant Website (CAW) is a customer service solution that enables users to share account data with customers and manage billing all within one easy to use web interface.
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DeepSights™ is an AI Assistant product trained to answer business questions about market research and intelligence. DeepSights is specifically designed to place trusted corporate market insights at the fingertips of decision-makers across the enterpr...
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Document360 is a SaaS-based Knowledge Base Software started in the year 2017. It is a knowledge base creation platform that lets you create, collaborate and publish a self-service knowledge base portal for internal users and customers.
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By Elevio
Elevio offers a proactive customer support platform that reduces support load for sites by delivering the relevant help they need when and where they need it. Elevio combines the following into one easy-to-use platform: knowledge base, support system...
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