Product Overview
It is well known that keeping a customer is much easier than acquiring a new one, which is why having a structured customer support system is crucial for any business.
BlueCamroo Support users gain access to a world-class ticketing system to quickly respond to customer issues, an external user portal so clients can track their issues, a support knowledge database to quickly answer common questions, and more.
Businesses can measure the time needed to resolve any issue and track how their support teams are performing to ensure they are in compliance with their SLA Agreements.
Customers should always come first. That’s why BlueCamroo allows you to easily work with customer issues with an included ticketing system. Trouble tickets, help tickets, call it what you will, BlueCamroo will help keep your customers happy.
Support them at any time, any place. Give your customers their own portal to issue tickets or create them on your own. Social Network Scout uncovers customer issues the moment they pop-up on Twitter of Facebook. BlueCamroo can make sure your team stays on top of it all.
BlueCamroo is offered through a unique, industry-first User-Role subscription model which allows companies to pick and choose different user roles for their team members ensuring that they are only paying for the features that each user needs to do their job. Every user of BlueCamroo is assigned a User-Role, or multiple User-Roles, which are associated with hand-picked feature sets and corresponding subscription plans.
Credit Card Not Required
No Auto subscribe after free trial
Trial Period: 2 Weeks
SaaS product available on any browser. No installation required.
No technical expertise required
Instant
Marketing Function Automation, Customer Acquisition, Customer Engagement and Retention
For Use ByCompany Type B2B, B2C, NPO, GOV, AGN, CST
Company Size Any size
Geographic Scope Multi-national
Market/Industry Specialization No market specialization
Startup Friendly Yes