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Help Desk: Ticketing System

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Definition

Help Desk Ticketing Systems track customer issues using an automatically generated sequential ID number, a Ticket Number, which customers and help desk agents refer to throughout the "open" phase of the support ticket.

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Products

Aritic Desk
By Aritic
Aritic Desk is designed for effective customer service, where customers can raise tickets regarding their issues which customer service teams will resolve. It comes with real-time chat support and social integrations. Aritic Desk makes customer servi...
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Awesome Support
By Awesome Support
Awesome Support is a helpdesk and support WordPress plugin that makes Customer Support a breeze from within your WordPress site.
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AzureDesk
By AzureDesk
AzureDesk is a robust helpdesk solution featuring ticket management, email integration, data reporting, a self-service portal, and more.
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BlueCamroo Complete
By BlueCamroo
BlueCamroo Complete is a truly comprehensive business solution designed to help SMBs manage their customer relationships, supporting them, delivering Projects, and ultimately to efficiently run and grow their business. It combines the feature sets...
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BlueCamroo Support
By BlueCamroo
It is well known that keeping a customer is much easier than acquiring a new one, which is why having a structured customer support system is crucial for any business. BlueCamroo Support users gain access to a world-class ticketing system to quick...
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Botup by 500apps
By Botup by 500apps
Botup by 500apps is the best chatbot software that helps build chatbots for your business on Facebook, Slack, WhatsApp, and more. With Seamless engagement, build long-lasting relationships with users around the globe by making meaningful interactions...
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C2 ATOM
By C2 Enterprise
C2 ATOM is web-based service desk software, designed for helping IT support, customer service, project development teams and managed service providers.
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Cayzu
By Cayzu
Cayzu is a cloud-based helpdesk software solution designed to manage customer service for small and medium sized businesses.
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ClickDesk
By ClickDesk
ClickDesk offers live chat and help desk software designed to improve customer support and sales. A combination of live chat, help desk, voice and video conference tools, ClickDesk enables users to answer questions from web visitors instantly from de...
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ConnectWise Control
By ConnectWise
ConnectWise Control is a lightning-fast, secure remote control solution. ConnectWise Control comes in two versions: Support, with full remote control capabilities designed for help-desk style services, delivering on-demand remote issue resolution any...
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CabinetM helps modern marketing and sales teams manage the technology they have and find the tools they need. The CabinetM marketing technology management platform enables full lifecycle support around technology discovery, qualification, implementation, and management. Marketing teams using CabinetM gain critical visibility and leverage to save time, money, drive revenue, and manage digital transformation. The company has built the industry’s most comprehensive database of over 15,000 marketing tools across 500+ categories, and currently has the largest set of marketing stack data as a result of hundreds of marketing stacks that have been built and are being managed on the platform.

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