Help Desk: Ticketing System

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Definition

Help Desk Ticketing Systems track customer issues using an automatically generated sequential ID number, a Ticket Number, which customers and help desk agents refer to throughout the "open" phase of the support ticket.

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Products

By Aritic
Aritic Desk is designed for effective customer service, where customers can raise tickets regarding their issues which customer service teams will resolve. It comes with real-time chat support and social integrations. Aritic Desk makes customer servi...
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AzureDesk is a robust helpdesk solution featuring ticket management, email integration, data reporting, a self-service portal, and more.
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BlueCamroo Complete is a truly comprehensive business solution designed to help SMBs manage their customer relationships, supporting them, delivering Projects, and ultimately to efficiently run and grow their business. It combines the feature sets...
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It is well known that keeping a customer is much easier than acquiring a new one, which is why having a structured customer support system is crucial for any business. BlueCamroo Support users gain access to a world-class ticketing system to quick...
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Botup by 500apps is the best chatbot software that helps build chatbots for your business on Facebook, Slack, WhatsApp, and more. With Seamless engagement, build long-lasting relationships with users around the globe by making meaningful interactions...
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C2 ATOM is web-based service desk software, designed for helping IT support, customer service, project development teams and managed service providers.
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By Cayzu
Cayzu is a cloud-based helpdesk software solution designed to manage customer service for small and medium sized businesses.
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ClickDesk offers live chat and help desk software designed to improve customer support and sales. A combination of live chat, help desk, voice and video conference tools, ClickDesk enables users to answer questions from web visitors instantly from de...
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ConnectWise Control is a lightning-fast, secure remote control solution. ConnectWise Control comes in two versions: Support, with full remote control capabilities designed for help-desk style services, delivering on-demand remote issue resolution any...
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Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and put some order into the chaos of modern customer care.
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