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Product Overview
Whether you need to make outbound calls, manage incoming calls, or track key call center metrics, HoduCC - Call Center Software has got you covered. With HoduCC, you can streamline your call center operations and provide your customers with the best possible experience. The software is trusted by some leading brands including UNICEF, Vistaprint, and Brother Printers. Some of the key features of the software are Predictive Dialer, Auto Dialer, ACD, Multi-Tenant, WebRTC Phone, Multi-Level IVR, Skill-Based Mapping, and more.
HoduCC - Call Center Software offers a comprehensive set of add-on modules to enhance your customer service operations. Add On Features: Quality Analysis, SMS Broadcasting, IVR & Agent Survey, and Voice Transcript.
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No Auto subscribe after free trial
Trial Period: 2 Weeks
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Not specified
Marketing Function Automation, Customer Acquisition, Customer Engagement and Retention, Globalization, Integration, Productivity
For Use ByCompany Type B2B, B2C, NPO, AGN, CST
Company Size Sole Proprietor/Small Biz (<100 employees), SMB (100 – 999 employees), Medium enterprise (1000 – 9999 employees), Large enterprise (>10,000)
Geographic Scope Multi-national
Market/Industry Specialization No market specialization, Accounting, Advertising, Agriculture, Automotive, Banking, Biotechnology, Broadcasting, Business Services, Business Software & Services, Chemical, Computer, Consulting, Call Centers, Communication Equipment, Consumer Products, Consumer Services, Department Stores, Education, Electronics, Energy, Entertainment and Leisure, Farm Products, Financial, Food, Beverage & Tobacco, Furniture and Furnishings, Health Care, Heavy Construction, Hospital, Industrial Equipment, Internet Publishing, Insurance, Investment Banking, Jewelry, Legal, Manufacturing, Marketing, Media, Motion Picture & Video, Pension Funds, Personal Products, Personal Services, Pharmaceuticals, Private Equity, Processed & Packaged Goods, Property Management, Public Relations, Publishing, Real Estate, Recreational Goods, Religion, Rental Services, Research Services, Residential Construction, Restaurants, Retail & Wholesale, Securities & Commodity Exchanges, Shipping, Software, Specialty Retail, Sports, Sporting Goods, Staffing & Outsourcing Services, Technology, Telecommunications, Television, Textiles, Transportation, Trucking, Utilities, Venture Capital, Wholesale
Startup Friendly Yes
Current / Past Customers unicef, vistaprint, brother, the credit pros, Advantmed, yaxxa, coronation, turknet, aizan, Zulucare, Wurth, World dial point, Wapic, Vibtree
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