IBM Interact is a real-time interaction management solution that uses current behavior, historical profile data, marketer defined rules and logic, and cognitive self-learning to provide the optimal communication during customer interactions. The solution automates personalized, omni-channel marketing strategies across inbound touchpoints, including websites, mobile, call centers and kiosks.
With IBM Interact, marketers can personalize, in real time, the experience of customers interacting with websites, call centers and other inbound marketing channels.
No technical expertise required
CabinetM helps modern marketing and sales teams manage the technology they have and find the tools they need. The CabinetM marketing technology management platform enables full lifecycle support around technology discovery, qualification, implementation, and management. Marketing teams using CabinetM gain critical visibility and leverage to save time, money, drive revenue, and manage digital transformation. The company has built the industry’s most comprehensive database of over 15,000 marketing tools across 500+ categories, and currently has the largest set of marketing stack data as a result of hundreds of marketing stacks that have been built and are being managed on the platform.Read more ›
Stay on top of the latest marketing technology news with our weekly newsletter.