Product Overview
IBM Social Media Analytics is a Software as a Service (SaaS) solution that helps organizations understand and act upon the social media impact of their products, services, markets, campaigns, employees and partners. The solution analyzes billions of social media comments and provides customized results in configurable charts and dashboards.
IBM Social Media Analytics can analyze billions of social media comments to provide organizations large and small with valuable insight to help them better understand customers and take appropriate action.
No technical expertise required
Instant
Marketing Function Metrics and Insights
For Use ByCompany Type B2B, B2C
Market/Industry Specialization No market specialization