Product Overview
With patented real-time listening technology for every brand touch point, OpinionLab's Voice of the Customer platform invites consumers to share input in their own words, at anytime, from anywhere, helping organizations collect, understand, and leverage both structured and unstructured customer data.
OpinionLab offers deep and powerful industry benchmarking, across leading industries and encompassing digital and physical touch points.
No technical expertise required
Instant
Marketing Function Customer Engagement and Retention, Metrics and Insights, Research
For Use ByCompany Type B2B, B2C
Company Size Any size
Market/Industry Specialization No market specialization
Current / Past Customers The Container Store, Dillard’s, Euromoney, Expedia, Air Canada, Signa, 1-800-PetMeds, Avizent, Walmart, Bank of America, Ford