Product Overview
The ResponseTek platform provides customer experience management tools that enable companies to connect with customers and engage employees across every type of device. It's an integrated knowledge base, self-service, including a centralized FAQ database to better serve customers and support employees. ResponseTek also offers optional strategic services for further guidance on program development, goal setting, customer journey mapping and reporting.
The ResponseTek Listening Platform™ is your end-to-end customer experience management solution.
No technical expertise required
Instant
Marketing Function Customer Engagement and Retention, Metrics and Insights
For Use ByCompany Type B2B, B2C, NPO, GOV, AGN
Market/Industry Specialization No market specialization
Current / Past Customers TMobile, Rogers, OCBC Bank, Vodafone