Product Overview
Salesforce Feedback Management drives growth with contextual feedback from your employees, customers, and partners. This add-on product empowers customers to tightly knit their feedback data about customers and employees to their other data in Salesforce. This allows for triggered follow-ups based on individual survey responses, activating personalization at scale. Businesses can map employee and customer journeys and tie surveys to the stages where feedback is most important. With in-depth insights powered by Einstein, they can drive strategic business decisions based on customer and employee feedback.
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