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Salesforce

 
San Francisco, California, United States
1999
Company Overview
Salesforce is a leading name in CRM for sales, marketing, service and professional services for companies of all sizes and industries. The highly integrable and modular Salesforce platform is tailored to any business needs. Salesforce includes Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud and Apps management.
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Products and Services

Chatter

  (10)
Chatter is an enterprise social network that connects every employee with the files, data, and experts they need.
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Commerce Cloud Digital

  (3)
Commerce Cloud Digital unifies the customer experience across all points of commerce (web, social, mobile, store, and more). Power digital commerce with the built-in suite of clienteling tools. Convert more shoppers by anticipating their needs and making relevant content available anywhere on the site. Create offers tailored by location, edit product bundles on the fly, and syndicate promotions across storefronts with our robust out-of-the-box tool. In retail stores, manage multiple sites from one central dashboard and oost sales by giving associates on the floor mobile devices with instant access to inventory.
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Commerce Cloud Store

 
Commerce Cloud Store is a customizable, scalable Point of Sale (POS) solution that lets retailers process sales, returns, and exchanges in real time. Built-in intelligence helps predict what customers will buy next so you can personalize the shopping experience by tailoring product recommendations based on shopping history, interests, and more. Optimize your inventory and order processing by with a shared view of orders, customers, inventory, products, and promotions across both physical and digital channels. A unique resiliency model means store operations continue uninterrupted, even if connections are down. Customize Commerce Cloud Store to meet changing business requirements, and enjoy regular, seamless technology updates.
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Data.com Clean

  (11)
Data.com Clean is a comprehensive data cleansing solution natively integrated into Salesforce. With Data.com Clean, account, lead, and contact records are automatically matched against trusted sources like Dun & Bradstreet and Data.com Connect.
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Data.com Prospector

 
Data.com Prospector is a sales enablement tool that provides direct access to high quality company and contact profiles, along with relevant account research and insights.
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Desk.com

  (19)
Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies.
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TRIAL/DEMO

Force.com

 
Force.com is the platform that enables Salesforce-powered enterprises to create powerful enterprise apps without writing a single line of code. App development becomes possible for non-programmer business users through the Force.com visual tools and drag-and-drop components. Force.com supports advanced users who will be able to create reusable Lightning Components using HTML, CSS, and JavaScript, or build entirely new interfaces with Visualforce and any JavaScript framework.
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IoT Cloud

 
IoT Cloud connects all your data from the Internet of Things to the rest of Salesforce for better insights and real-time customer actions. Connect data from every device, sensor, website, and interaction with Salesforce to get a more complete view of your customers. Powered by Thunder, the world’s most scalable event processing engine, IoT Cloud is designed to ingest and orchestrate billions of events from the connected world in real time. IoT Cloud Einstein takes you further through intuitive, low-code tools that help you select significant events from a torrent of data and trigger actions in real time.
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Krux

 
Krux is the Data Management Platform (DMP) that helps Salesforce enterprises to capture customer data from any source, analyze it, and activate it across any channel to strengthen customer relationships and drive business results. Powered by Einstein, Salesforce DMP continuously responds to new data signals and data sources — helping marketers optimize their strategy as they build customer relationships. Top marketers, media companies, and agencies put data to work building breakthrough brand experiences, deepening consumer engagement, and driving business results with Marketing Cloud's DMP by Krux. The Krux Link enables you to create new data-only revenue streams, and access new sources of premium second-party data with the only peer-to-peer data sharing platform.
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Lightning Experience

 
The Salesforce Lightning Experience is an app building application that enables anyone to easily create Salesforce apps for today's multi-device, highly mobile workforce. Built on the Salesforce App Cloud, the platform includes the Lightning App Builder and Lightning Component Framework for visual drag and drop, easily configurable components. With the Salesforce Lightning Experience, developers and their colleagues can combine custom and standard components with components from the AppExchange to quickly create apps.
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Pardot

  (100)
Pardot is an on-demand software solution. Pardot provides a simple marketing automation platform to grow pipeline and generate better leads by allowing marketing and sales departments to create, deploy, automate, and manage marketing campaigns online.
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Quip

 
Quip is a productivity suite that combines file sharing, task lists, and team chat in one unified experience across desktop and mobile. Quip facilitates the "living document" designed to help sales, service, marketing, and development to work smarter, collaborate more effectively, and increase their productivity. eam content and communication is always synchronized: one document, one thread with living timelines and running history to understand the context of every decision made and action taken. Whether you have a team of 10 or 10,000, it's easy to share, find, and contribute to the work you care about, from any device, online or offline.
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Radian6

  (28)
Radian6, formerly a stand-alone social listenting platform, is now part of the Salesforce Social Studio. Build more meaningful relationships with customers by tapping into the power of social media in your marketing, customer service, and sales organizations.
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Sales Cloud Einstein

 
Sales Cloud Einstein is the companion AI module that drives accurate lead scoring and more powerful pipeline management for Sales Cloud. All relevant emails and meetings attach to the correct Salesforce account record without manual data entry. Sales Cloud Einstein analyzes the data in your CRM and learns what factors separate deals won from deals lost. Based on your sales performance data, Einstein highlights your next top leads and suggests what actions you should take in order to close more deals.
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Sales Cloud Partner Relationship Management

 
Sales Cloud Partner Relationship Management (PRM) allow companies to easily build modern, branded partner communities with clicks, not code. In contrast to legacy partner portals that are built on inflexible, archaic systems creating disconnected silos, Sales Cloud seamlessly brings together both partner and direct sales functions.
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Salesforce Advertising Studio

 
Advertising Studio actives customer data to power digital advertising and manage ad campaigns. Enhance new customer acquisition with lookalikes, re-engage inactive customers, and optimize advertising along the customer journey. Advertising Studio is part of the Salesforce Marketing Cloud, a solution to personalize customer experiences across every channel.
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Salesforce AppExchange

 
Blaze new trails with apps and components that are ready to go for everyone. Discover how you can build and use amazing apps to connect with your customers. AppExchange offers over 3,000 apps and components to extend the power of Salesforce.
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Salesforce Audience Builder

 
Salesforce Audience Builder is a customer engagement solution that enables users to create a single view of each customer with information from any source. Then, target specific audiences and segments across the customer journey.
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Salesforce Community Cloud

 
Community Cloud is an online social platform that enables companies to create a vibrant community by highlighting and rewarding their most active members. Connect customers, partners, and employees with each other and the data and records they need to get work done. This portal combines the real-time collaboration of Salesforce Chatter with the ability to share any file, data, or record anywhere and on any mobile device.
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Salesforce Content Builder

 
Salesforce Content Builder is a content management solution that enables users to manage all content and assets in a single location. Easily handle assets with advanced search and tagging capabilities. Share and approve content in a secure fashion for use throughout the enterprise.
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Salesforce Email Studio

  (3)
Email Studio is an email marketing solution that enables marketers to personalize email messages with data from Sales Cloud, Service Cloud, and any other source. Send promotional, transactional, and triggered messages. Take advantage of powerful segmentation, automation, and predictive capabilities. Use powerful reporting tools to understand performance.
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Salesforce Journey Builder

 
Journey Builder is a marketing automation solution that enables enterprise marketers to build customer journeys across email, mobile, advertising, website, and the Internet of Things (IoT) to deliver a seamless experience. Define specific goals, and measure everything including CTRs, timing, channels and conversions, triggering personalized journeys based on customer behavior, preferences, or any data point.
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Salesforce Marketing Cloud

  (26)
A component of the Customer Success Platform, Salesforce Marketing Cloud is powerful marketing automation based on the principle that the future of marketing lies in engaging, personalized one-to-one customer journeys. Marketing Cloud comprises four components. ExactTarget is for campaign messaging and management over email, mobile and web. Social Media Marketing, including content and listening, is accomplished with Social Studio. Social.com is social media optimization across the popular social networks. Pardot is B2B Marketing Automation and lead generation, nurturing and tracking.
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Salesforce Mobile Studio

 
Salesforce Mobile Studio is a mobile messaging solution that enables SMS, MMS, push messaging, and group messaging — based on events, location, and proximity.
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Salesforce Personalization Builder

 
The Personalization Builder makes predictions and preferences based on behavior, letting users send millions of messages across any conceivable channel, all tailored to individual customer’s needs and interests.
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Salesforce Quote-to-Cash

 
Salesforce Quote-to-Cash is an advanced Configure, Price, Quote (CPQ) platform that streamlines the complex set of business processes surrounding price negotiation and proposals. Empower everyone on the sales team to get consistent pricing, discounts and deal approvals as needed. Chart a new path to bigger sales with easier and more accurate quotes and billing.
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Salesforce Sales Cloud

  (131)
Sales Cloud is the Salesforce sales enablement module that drives productivity and helps close more deals. From lead acquisition to ongoing management, Sales Cloud has everything you need to be a top sales performer. Track all your customer information and interactions in one place, accessing and updating from anywhere.
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TRIAL/DEMO

Salesforce Social Studio

  (7)
Social Studio is a social media management tool that enables users to listen, publish, engage, and analyze conversations on social media to understand customers, brands, and competitors.
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SalesforceIQ CRM

 
SalesforceIQ CRM powers customer relationship management for small businesses. Getting started is a snap. Simply connect SalesforceIQ to your existing Gmail or Exchange account and your CRM is ready to go. All your emails, meetings, and phone calls are automatically captured, keeping your data up to date effortlessly. SalesforceIQ intelligently filters your opportunities and surfaces the deals that need your attention most.
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TRIAL/DEMO

Service Cloud

  (12)
Service Cloud includes Accounts, Contacts, Cases, and Solutions, plus the Public Knowledge Base, Web-to-Case, Call Center, and the Self-Service Portal. Service Cloud is designed to provide capabilities for a wide range of customer service needs including ticketing, call center management, live chat with an agent, plus knowledge base and self-service communities.
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TRIAL/DEMO

Service Cloud Einstein

 
Service Cloud Einstein introduces a personalized support and self-service platform that integrates with the powerful Salesforce platform. Support agents can bring customer problems to resolution faster through a suite of features that lets them support customers wherever they are — phone, email, social media, apps, or any other channel. New Einstein Case Management uses machine learning to intelligently classify cases, automatically routing them to agents with the most expertise, and includes automatically loading the relevant product and service documentation.
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Service Cloud Lightning

 
Park of Salesforce's Service Cloud offering, Service Cloud Lightning is a customer service cloud solution that provides agents with a fast, easy-to-use console and delivers a 360-degree view of the customer.
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Visualforce

 
Visualforce is a user interface framework for Force.com, the Salesforce app building platform. Visualforce is designed to enable Salesforce-powered companies to write their own controllers, or extensions to controllers, using Apex Code. Visualforce includes more than 100 AJAX components, and a mechanism whereby developers can create their own components.
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Wave Analytics

 
Wave Analytics is an application that provides advanced business intelligence on any device. The app is tailored to fit the right business need, so you can choose from Wave App for Sales, Wave App for Service or define your own analytics through the Custom Wave that lets you build any app and explore any data. Explore, decide, and take action self-service analytics without waiting for IT or analysts.
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Connect with Salesforce

Marketing Function Automation, Branding, Customer Acquisition, Customer Engagement and Retention, Integration, Metrics and Insights, Productivity

Product Category Advertising Automation Platform Data Management Platform (DMP) Business Intelligence (BI) Platform , Data Integration 360° Customer View CRM for Large Enterprises , CRM for Small Teams , CRM on demand , Customer Lifecycle Management (CLM) Partner Relationship Management (PRM) File Sharing Platform , Instant Messaging Call Center System: Enterprise Content Management System (CMS) Enterprise Social Listening , Predictive Analytics Data Quality & Cleansing Customer Communications Management , Customer Community Platforms , Customer Service Help Desk: Call Center Platforms , Help Desk: Ticketing System , Knowledge Bases & FAQ Generators , Live Chat Email Automation Internet of Things (IoT) Lead Distribution , Lead Management , Lead Scoring & Grading Marketing Automation Platforms for B2B marketers , Marketing Automation Platforms using Multiple Channels , Marketing Automation Platforms with Customer Engagement Reporting Tools , Marketing Automation Platforms with Lead Nurturing Tools , Marketing Automation Platforms with Lead Scoring Tools Marketing Resource Management (MRM) Platforms Mobile App Development , Mobile Communications/Text Configure, Price, Quote Business Management Platforms , Workflow Management Real Time Interaction Management In-store Research & Intelligence , Inventory Management , Point of Sale (POS) Tools Cross-Sell/Up-Sell & Recommendation eCommerce Management Demand Forecasting Software , Pipeline Management , Proposal Automation & Management , Sales Force Automation (SFA) , Sales Metrics , Sales Territory Management Social Media Management , Social Network , Social Network Hosting Platform App Development: Desktop, Web