Outsource your Stack Documentation Learn More

Customer Community Platforms

< Back to category

Definition

Customer Community Platforms support the creation of advocacy groups around a brand, product or idea. Tools give customers the ability to share ideas about a product, research about the product and its role in the industry, and the capacity to offer technical and user support to one another. Forums within the platform may offer advice, give abilities for advocates to champion the product, and highlight problems before they reach the general public. Community platforms may be open in part or in whole to the public, to offer support and advice to prospects who are not yet customers. 

Source: QuestionPro

Contribute to this definition

Products

Bazaarvoice Connections
By Bazaarvoice
Bazaarvoice Connections is a platform hosting authentic ratings and reviews and questions and answers on nearly 2,000 retail and brand websites globally. Connections puts the user's brand into those conversations. Connections is an online portal wher...
  Compare
Copiny
By Copiny
Copiny is a customer engagement solution that lets you create an online community for support & feedback your customers will love.
  Compare
Crowded
By Crowded
Crowded is an all-in-one community platform. Create, manage and engage your online community with Crowded.
  Compare
Crowdstack
By Social Strata
Crowdstack is a community platform. It includes blogging, forums, surveys, calendar, media and file sharing, chat rooms & chat events, premium memberships, and more.
  Compare
DENREI
By Pacific Software Publishing
DENREI is a social platform for iOS that allows users to connect with like-minded users and create unique and exclusive online communities. Members can expand their personal and professional online networks by exclusively broadcasting to their commun...
  Compare
Experience Cloud
By Salesforce
Experience Cloud is an online social platform that enables companies to connect customers, partners, and employees with each other and connect the data they need to get work done. The Experience Cloud can build communities to gain deeper relationship...
  Compare
Glue Up
By Glue Up
Glue Up is an all-in-one CRM platform that helps you build and grow your community through events, memberships & other digital tools.
  Compare
Groupeasy
By Groupeasy
Groupeasy is an all-in-one software solution for group communication, decision-making, scheduling, group coordination and data management. Organize all your groups in one place that provides a secure and centralized space where no data is ever shared...
  Compare
Guild
By Guild
Guild is a platform purpose-built for professional groups, networks and communities to connect, communicate and collaborate. Guild is designed for professionals who want the advantages of messaging - ease of use, immediacy, intimacy, engagement - but...
  Compare
Health Cloud
By Salesforce
Salesforce Health Cloud is a patient and member relationship platform that harnesses social and mobile technologies to deliver more personalized engagement and care. Salesforce Health Cloud provides a complete view of the patient, intelligent care co...
  Compare
Finding more products...
Stay on top of the latest industry technology announcements with our weekly newsletter

About

CabinetM helps modern marketing and sales teams manage the technology they have and find the tools they need. The CabinetM marketing technology management platform enables full lifecycle support around technology discovery, qualification, implementation, and management. Marketing teams using CabinetM gain critical visibility and leverage to save time, money, drive revenue, and manage digital transformation. The company has built the industry’s most comprehensive database of over 15,000 marketing tools across 500+ categories, and currently has the largest set of marketing stack data as a result of hundreds of marketing stacks that have been built and are being managed on the platform.

Read more ›

Follow Us

Sign up for our newsletter

Stay on top of the latest marketing technology news with our weekly newsletter.

Navigation

CabinetM for Teams Pricing Stack Documentation and Management Services CabinetM for Technology Consultants CabinetM for Marketing Technology Vendors About Us Press The Team Careers Contact Us Terms of Use Privacy Policy

Contact Us

CabinetM, Inc.
115 Oxbow Rd.
Framingham, MA 01701
eross@cabinetm.com

Browser detection

You are using a browser (Robot/Spider) that is not supported on our site. Please update your browser to the latest version to have the most effective experience on CabinetM