Behavioral Analytics: Multichannel

< Back to category

Definition

Multichannel Behavioral Analytics tools track customers with data coming in from many sources, or channels. The behavior tracked includes the channel bringing in the customer (social media, broadcast media, etc.). These tools include reporting systems giving marketers insight on all customers over many touch points (call center, website, in-store experience, etc.). When analyzed and interpreted over time, Behavioral Analytics help organizations to optimize their marketing technology tools for a better user experience, better engagement and increased conversions.

Contribute to this definition

Products

By Aimia
Aimia uses proprietary tools and advanced predictive modeling to analyze future trends to help companies maximize the impact of a loyalty program on consumers.
  Compare
The Sentiance Ambient Intelligence Platform uses IoT Sensor data and activity detection to enable marketers to manage the customer journey based on real-world behavior. By leveraging advanced machine learning, behavioral modeling and cognitive comput...
  Compare
Analytics is a bundle of distinct products that helps marketers make smarter customer experience decisions based on insights into behavior across touch points and channels. Only Acoustic gives you clarity into end-to-end journeys and their effectiven...
  Compare
Analytics Builder enables you to gain deep insights into the behaviors and interests of your contacts across channels. Use these insights to set marketing goals and refine customer journeys.With Analytics Builder, measure engagement and performance o...
  Compare
By Appier
Appier is a customer identity tool with CrossX AI, providing information on device ownership while building audience profiles that include attributes such as browsing habits, interests and behavior. Appier offers cross-screen analytics and marketing ...
  Compare
By Apteco
Apteco FastStats is a powerful engine that works hard to turn even the largest data sets into a source of intelligent analysis. Organise all your customer data and use those insights to power high-performing campaigns.
  Compare
CaptureCode, Inc. is a SaaS based mobile marketing platform enabling organizations to understand and act upon consumer behavior through analytics. A single closed loop platform offers the ability to increase revenue through predictive analysis of con...
  Compare
ClickLAB offers a cross-device attribution model that captures the complete user journey through measurement, attribution, and optimization.
  Compare
The Reve Marketing Customer Activation Platform is a modular suite of highly customizable, vendor-agnostic components that meet a variety of marketing needs. The functionality for social media integration, consumer action tracking, customer loyalty r...
  Compare
Dugout is a full-featured, end-to-end customer acquisition platform. Dugout leverages search, display, social and other channels in order to engage leads early in the buyer journey, from initial touch point all the way through conversion. With a buil...
  Compare
Finding more products...
Stay on top of the latest industry technology announcements with our weekly newsletter