Product Overview
TouchBrowse is an online customer service tool commonly referred to as co-browse, in which the agent can see the same browser screen as your customers. This allows a better experience for the customer and makes it easier for the agent to problem solve.
A screen-sharing tool to achieve faster customer resolutions.
No technical expertise required
Instant
Marketing Function Customer Engagement and Retention
For Use ByCompany Type B2B, B2C
Company Size Any size
Market/Industry Specialization No market specialization
Current / Past Customers Comcast, Citizens Bank, Proactiv Solution, Virgin Media