Yext Answers

Product Overview
Yext Answers is a site search product that understands natural language and puts dynamic answers on your website to help consumers convert — right in the search results. Leveraging BERT, Bidirectional Encoder Representations from Transformers, Yext Answers improves its ability to distinguish locations from other types of entities, including people, jobs, and events.

• Yext offers services in English, French, German, Italian and Spanish.
• Leveraging BERT, Bidirectional Encoder Representations from Transformers, Yext Answers can now better understand the contextual relationship between search terms.
• Refined typo tolerance to better match a search term with results that include variations of that term, such as “integrate” and “integrations”.
• Document Search powered by Extractive Question Answering (QA): Answering complex questions against unstructured, long-form documents.
• Data Connectors, Including Website Crawler: Offers a low-code, point-and-click way to add data sources and transform them into structured facts, and a website crawler that can scan a business’s website and extract data to be loaded into their knowledge graph.
• Developer Tools: Developers have everything they need to interact with the Yext platform and build custom solutions on their own.
• Authenticated Use Cases: Security measures that allow businesses to deploy Answers for authenticated, employee-facing use cases, from company intranet search for employees to support search for agents.