Product Overview
Zoho SalesIQ is a comprehensive customer engagement platform that enables businesses to interact with website visitors in real-time through live chat, visitor tracking, and automated bots. It integrates seamlessly with Zoho CRM and other applications, facilitating lead capture, personalized communication, and enhanced customer support to drive conversions and improve user experience.
Zoho SalesIQ differentiates itself through its comprehensive hybrid bot system that blends AI-driven Answer Bots with customizable Zobots, enabling more dynamic and intelligent customer interactions. Additionally, it offers unique features like multi-channel integration, extensive CRM connectivity (especially within the Zoho ecosystem), and advanced visitor tracking with detailed behavioral analytics, providing businesses with a more holistic approach to customer engagement.
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