Company Overview
Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands in the world trust the Cyara Platform to deliver customer smiles at scale.
Cyara is a customer experience assurance platform that helps enterprises accelerate CX testing, increase quality across digital and voice channels, and assure omnichannel customer journeys end-to-end.
Cyara Accelerator for Genesys PureCloud to automate and simplify the migration of contact centers to Genesys PureCloud. Cyara Accelerator is a platform-specific version of the Cyara Accelerator for Cloud Migration and is now available on Genesys AppFoundry, a dedicated online marketplace focused on customer experience solutions.
Cyara Botium is a one-stop solution for comprehensive, automated chatbot testing and assurance that provides an integrated platform that performs every type of testing required to assure your chatbots and conversational AI systems operate flawlessly. Simulating typical behavior of real humans interacting with your conversational AI, Botium tests and analyzes experiences from end-to-end on all channels and platforms by conducting automated NLP score testing, conversational flow testing, security testing, performance testing and monitoring your chatbot.