Company Overview
DialogTech (formerly Ifbyphone) provides a unique suite of technologies to analyze, control, and personalize voice conversations. DiaglogTech helps marketing, sales, and support professionals growi revenue and increase customer loyalty. In 2021, DialogTech was acquired by Invoca.
DialogAnalytics is an AI-driven conversation analytics platform for actionable marketing and sales insights. DialogTech’s DialogAnalytics analyzes conversations to provide marketing and sales teams a wealth of insights for smarter optimizations. With the power of conversation intelligence, you can learn which channels, ads, keywords, and webpages drive the best sales calls, if the caller converted, and more.
ExperienceHub is a self-serve call routing interface that makes it easy for marketers to control and personalize caller experiences in real time to help businesses acquire and retain more customers.
IntegrationStudio is an analytics solution that activates deep insights from conversations across the digital ad platforms, marketing tools, and sales solutions you rely on to acquire and retain customers.
SourceIQ is an accurate and scalable solution for call attribution. SourceIQ connects online interactions to offline results by capturing who’s calling, from what location, what channel and campaign they engaged with, what pages on your website they viewed — all the way down to what keywords they searched. With accurate, spam-free call attribution data from SourceIQ, marketers make smarter optimizations, deliver more personalized experiences, and acquire more customers at lower CPL.