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Paris, France
Company Overview
Dimelo specializes in digital solutions for today's contact centers.The Paris-based company is on a mission to serve as the bridge between customer expectations (minimal effort, satisfaction) and the mandates of the enterprise (operational efficiency, integration, cost reduction).
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Products and Services

Dimelo Chat

Dimelo Chat can be integrated with any website, enabling sales, service and support organizations to assist site visitors instantly. When combined with behavioral targeting, companies can offer the chat option to website visitors at just the right moment. You can be proactive or reactive with your chat, according to your workflow and needs. Schedule an invitation to chat based on specific site visitor behavior, or let visitors initiate the chat.
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Dimelo Communities

Dimelo Communities is a software solution that powers user participation sites, to create and foster valuable conversations, to engage with customers in public and private groups, contests, videos, and more.
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Dimelo Mail

Dimelo Mail is an email marketing solution that enables users to easily manage inbound emails and web forms.
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Dimelo Mobile

Dimelo Mobile is a text messaging solution that enables users to start chatting with customers directly from an app.
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Dimelo Social

Dimelo Social is social media tool for customer service. The solution enables users to provide scalable customer care across community and social media touch points and respond efficiently to customers in the social media channel of their choice.
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