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Emotibot

 
Shanghai, Shanghai, China
2015
Company Overview
Emotibot Technologies Limited, inspired by the movie “HER”, with a mission to develop an AI-powered sociable robot that can truly understand human language and interact with human on a human-like fashion. With this mission, Emotibot wants to bring the bi-directional conversational engine to enable the world of commerce a brand new conversational interface with human-like experience to improve customer experiences, improve quality of customer service, and reduce cost of serving customers.
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Products and Services

Bot Factory

 
Emotibot Bot Factory is a full-stack AI platform with a development studio that allows users to build a chatbot easily and deploy quickly, equipped with machine learning models and algorithms, and extensible programming and training.
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Emotibot AI Contact Center

 
Emotibot AI Contact Center (AICC) is a call center platform equipped with the capabilities of full-duplex voice recognition, voice emotion, dialogue system with contextual and multi-turn capabilities, real-time knowledge recommendation for CSR, and an automatic user profile generation system. Emotibot AICC consists of Smart IVR, Speech and Dialog Quality Inspection, CSR Assistant, Customer Profile Generator, Phone Bot for automatic outbound call, CSR Training Bot, and An Insight System.
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