GAVel is a big data based IT Operations Analytics (ITOA) platform. It facilitates insightful data aggregation to enable service intelligence through proactive and predictive risk management. The solution uses statistical techniques to provide insights into future events based on historical incidents, helping IT teams quickly identify patterns, connections, and dependencies within the data, well before a problem occurs. It also offers real-time, end-to-end visibility into an enterprise’s operations, processes, and user experience by streaming IoT generated data.