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NICE Systems

 
Ra'anana, Israel
1986
Company Overview
NICE Systems provides intent-based solutions that empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions.
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Products and Services

Nexidia Analytics

 
Nexidia Analytics is an omnichannel interactions solution from NICE. Nexidia Analytics uses big data to help call center focused organizations transform into cost effective and efficient producers of revenue while also enabling agents, managers, and customers to have better experiences and improved retention rates. It also includes speech-to-text services for the legal profession, compliance management functions, and more.
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NICE

 
NICE provides a big data operationalizing platform featuring solutions that turn both structure and unstructured data into valuable and actionable information. The platform helps leading companies improve their business performance, increase their operational efficiency, prevent financial crime, ensure their compliance, and enhance their safety and security. The three main tenets of NICE focus on perfecting customer experience, protecting people and assets, and financial crime prevention and compliance.
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NICE Real Time Personalization

 
NICE Real Time Personalization empowers marketers to quickly transform massive amounts of data from every customer interaction into finely-tuned responses relevant to each individual. NICE Real Time Personalization creates a profile of each individual visitor by mining online and offline interactions to fully understand the customer journey. The system builds detailed customer intelligence models and predictive profiles that can instantly make insightful content and promotional decisions based on customer interactions.
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