Company Overview
Serenova creates software that connects data, people, and brands for brighter interactions, deeper insights, and more meaningful outcomes.
CxEngage is cloud contact center software that's designed to enable exceptional customer experiences. CxEngage uniquely solves the cloud contact center industry’s two biggest problems, call quality & call latency, by using API commands to queue and route calls – reducing the number of call legs by up to 50%. CxEngage's omnichannel management capabilities mean that you can connect with customers wherever they are.