Product Overview
CxEngage is cloud contact center software that's designed to enable exceptional customer experiences. CxEngage uniquely solves the cloud contact center industry’s two biggest problems, call quality & call latency, by using API commands to queue and route calls – reducing the number of call legs by up to 50%. CxEngage's omnichannel management capabilities mean that you can connect with customers wherever they are.
CxEngage features zero hardware, simplifying the deployment of agents anywhere in the world, plus features to enhance remote workforce productivity and availability.
No technical expertise required
Instant
Marketing Function Customer Engagement and Retention, Metrics and Insights
For Use ByCompany Type B2B, B2C, NPO, GOV, AGN
Market/Industry Specialization No market specialization
Current / Past Customers Salesforce.com, Aegon, Murad, Ideal Living