Company Overview
Solvvy is a machine learning startup reinventing the customer experience. Its first product, Solvvy for Support, delivers a better self-service platform that improves customer satisfaction and decreases costs for businesses. This intelligent NLP solution is the first customer support SaaS application based on Solvvy’s powerful AnswerGraph technology.
Conversational Concierge is a Chatbot Platform enabling brands to deliver intelligent, personalized, on-brand support to customers across channels. Intelligent Q&A with advanced artificial intelligence and natural language processing delivers fast and accurate resolutions to customer inquiries. Custom automations handle multi-step workflows such as returns, refunds, cancellations, upgrades, and more. Intelligent routing guides customers to the optimal channel or agent at the right time, based on context or persona ensuring a seamless, omni-channel experience.
Solvvy for E-Commerce is a platform enabling brands who wish to improve the customer experience for online shoppers. Solvvy for E-Commerce is designed to automate and quickly resolve the most common customer issues experienced while shopping online, escalating issues to human operators when required.
Sign in with LinkedIn