Product Overview
CrowdTwist is a cloud-based multichannel loyalty and engagement platform. Using CrowdTwist's platform, clients are able to reach and engage customers across Web, social, mobile, email, in-store, etc. using a tailored set of activities and benefits/rewards. The platform not only powers the loyalty and engagement program, but also enables clients to manage their activities and rewards, view member data, and gain data-driven insights to understand their customer segments.
CrowdTwist delivers a multichannel solution to drive loyalty and engagement across customer segments, helping brands increase average order value, lifetime value, customer retention, and customer satisfaction.
Engaging customers across multiple channels, enabling clients to maintain a continuous conversation and track activity throughout customer touch points.
As CrowdTwist is a cloud-based solution, there is no installation required to run a program. However, CrowdTwist will provide an implementation plan that defines the work flows for program setup and integrations with client and 3rd party systems.
No technical expertise required
One Month
Email, Telephone, Onsite
CrowdTwist CEO, Scott Matthews, discusses the loyalty and engagement landscape and the direction in which he plans to lead the company
CrowdTwist SVP of Marketing, Geoff Smith, discusses three tips for increasing loyalty and engagement
Launching a rewards program is only the first step in nurturing long-term customer loyalty. A well-conceived promotional plan is required to give it legs. CrowdTwist Senior Vice President of Marketing Geoff Smith offers five tips.
Marketing Function Customer Acquisition, Customer Engagement and Retention, Metrics and Insights, Research
For Use ByCompany Type B2B, B2C, AGN
Market/Industry Specialization No market specialization
Startup Friendly Yes
Current / Past Customers Pepsi, Nestlé Purina, VIZIO, L'Oreal, Zumiez, TOMS, Lean Cuisine, EAS, BLU, FoodSaver, UFC, USA Track & Field, Barclays, Oakley, Colorescience