Product Overview
BoldChat is a live chat tool for support and engagement. BoldChat embeds on any website and can be used to proactively begin a chat with a website visitor. Visitor monitoring is the foundation for proactive chat invitations. Conversion tracking helps businesses measure site visitor conversion into paying customers. In 2018, BoldChat was integrated into the Bold360 customer relationship management suite.
Engage more closely with your customers. Better sales and support through live chat, email, SMS and Twitter.
BoldChat helps companies build loyalty, boost sales and increase operational efficiency with features and services made for today’s fast-paced world.
No technical expertise required
Instant
Marketing Function Automation, Branding, Customer Engagement and Retention, Metrics and Insights, Productivity
For Use ByCompany Type B2B, B2C, NPO, GOV, AGN
Market/Industry Specialization No market specialization
Current / Past Customers NorthFace, Vornado, ABT