Company Overview
GoTo (formerly LogMeIn) simplifies the way people connect to each other and the world around them. The company provides cloud-based collaboration, customer engagement, connected objects, and IT management offerings required to empower, manage, secure and support the mobile workplace. Boston Business Journal included LogMeIn among the 2016 Best Places to Work winners. Logmein announced it would agree to be acquired by Francisco Partners and Evergreen Coast Capital Corporation December 2019.
Bold360, a Genesys company, is a customer relationship management suite that aims to provide one view of all customer touch points as well a unified interface that can handle chat, text, and video. It also offers automation technology to enable customer self-service support and free up agent workflows.
GoTo Contact Center is a cloud contact center solution built for small- and medium-sized businesses that makes it easy to create better customer outcomes, improve performance with data on demand, and maintain a contact center without the headaches.
GoTo Resolve is an all-in-one IT platform that makes more possible for remote and in-house teams. Respond, act, and resolve issues – all in one place. Time-optimizing features like unattended access and multi-session handling let agents and employees get more done. With enterprise-grade security and consumer-grade ease of use, systems stay safe while business stays up and running.
GoTo Resolve MDM enables IT teams to easily secure, set up, and manage all devices – company-owned and personal – including smartphones, tablets, and laptops, all from a single pane of glass.
GoToAssist by LogMeIn is a remote support platform. Both your customers and your technicians can share their screen and give keyboard and mouse control. Securely send and receive files in a live or unattended support session, which is useful for applying patches, updates and more. Easily access your customer’s system information, including hardware and software configuration.
GoToAssist Seeit makes it simple to help anyone with anything. Log in from any device and launch a live video support session in seconds. Capture the audio, video and snapshots from your sessions in a simple click.
GoToConnect, a product on the LogMeIn GoTo platform, is a communications platform. GoToConnect offers customers powerful audio, video and screensharing capabilities combined with cloud-based telephony in one seamless experience. GoToConnect is a fully-integrated application for workers to easily connect and communicate – both internally and externally – via a web browser or a downloadable desktop app. GoToConnect integrates the power and reliability of GoToMeeting and Jive to provide users with professional web, audio and video conferencing, presence, VoIP calling, SMS/text messaging, visual voicemail and more all in one application.
GoToTraining delivers remote and hybrid learning with one solution for professional trainers. Whether you’re new to training or a veteran, GoToTraining is the right software for training, virtually or in a hybrid situation. Keep your attendees involved with in-session collaboration, Breakout sessions for small groups, detailed analytics and more.
join.me is a conference call platform. It’s ideal for sales demos, idea generation, external presentations and ad hoc get-togethers. Keep a record of your meetings so you can go back and refer to them later, or share the recorded calls with absent participants. Team members can join calls from Android or iOS mobile device, host calls from iPad and hold audio-only conferences from iPhone.
LastPass is a password manager available both as a browser extension and a mobile app. Create a secure master password and never worry about accessing your accounts, or leverage LastPass Identity with passwordless login experience for employees across applications, VPNs and devices (PCs, Macs, Android & iOS mobile devices) through device-native biometric authentication, single sign-on and federated identity integrations, all while giving IT complete control over every access point.
LogMeIn Pro is a remote access and file transfer application for any busy professional on the go. LogMeIn Pro enables team members and project participants to grant remote access to each other, transfer large files between computers, print remotely, and connect to your PC or Mac from any browser, desktop or mobile device.
LogMeIn Rescue features let you provide a seamless support experience for end users, with efficiencies built in for your support team. Rescue aggregates session and resolution data in real time so you can monitor and manage your support teams more effectively. Rescue is simple enough to be seamlessly integrated into any workflow, and quickly adopted by support staff, without breaking a sweat.
Rescue Lens live interactive video support allows you to remotely guide users through issues on desktop and mobile devices. Remotely guide end users through troubleshooting, problem resolution, product setup and more with Rescue Lens.
Sign in with LinkedIn