Product Overview
Performance Tracker is a web-based, call center dashboard that delivers relevant metrics from both call center and enterprise data sources to highlight the call center’s overall performance at any given moment.
Inova Performance Tracker mobile dashboards are easy to customize to meet your real-time reporting needs and can be used on Apple, Microsoft or Android tablets. The call center dashboard can be tailored to different audiences and provide drill-down functionality that lets you see more specific detail within a group, team or queue.
No technical expertise required
Instant
Telephone, Onsite