Lithium Online Communities

Product Overview
Lithium Community enables brands to turn their website into a social destination. Users can start and run their own conversation spaces and create focus groups, fan clubs, beta programs, or user groups. Creating a social hub, customer conversations drive sales, accelerate innovation, and reduce the cost of delivering great customer service.

• Consumer reviews.
• Crowd-curated "tribal" knowledge base.
• Crowdsource innovation by inviting customers to help define new products and gain market intelligence into existing offerings.
• Discussion Forums.
• Drive traffic through published content and social comments with Lithium’s blogging platform.
• Increase engagement with social video, photo, or story contests.
• Motivate first time and casual online community visitors to participate by distributing badges.
• Peer-to-peer Q&A accelerates purchase decisions, improves customer satisfaction, and reduces complaint calls.
• Social Photos & Videos.

Harness customer passion and knowledge to attract visitors, increase buyer confidence, and crowdsource support with Lithium's online community tools.