Product Overview
There are a lot of similar services and products provided on the web. It is hard to choose between them because of their similarity and good quality. Thus, it makes it hard for merchants to stand out and attract more customers. One of the few things that can help them with that is support.
A lot of customers appreciate quick and great support and that's what you're going to provide your customers with using the Magento 2 Zensesk Chat Extension.
Zensesk Chat module is a complex solution since unlike regular Zensedk Chat it recuses the impact of the third-party code on your website performance and pulls out customer data if they are logged in. That allows you to quickly refer to some customers or get back to him/her asking for a review or providing the follow-up information.
Magento 2 Zendesk Chat is the extension that allows you to provide lighting support using the customer data pulled out by the module and face no website performance drop due to the third-party code impact reduce.
Magento 2 Zendesk Chat extension operates exclusively within the Magento instance, no customers' data is gathered, stored, or distributed, the extension pulls out data if the customers are logged in, so there is no GDPR policy violation.
Magento 2 Zendesk Chat Extension installation could be done in 2 different ways: Individual - customer installs the module himself via Composer or using the archive and FTP ( There is step-by-step guide provided) and Magefan Installation - customer can buy the Installation service.
Some technical expertise required
24-48 hours
Email, Live Chat, Telephone, Onsite, Video/Text Resources
Marketing Function Customer Engagement and Retention
For Use ByCompany Type B2B
Company Size Any size
Geographic Scope Multi-national