Product Overview
Medallia is a platform for customer experience management. Medallia enables companies to capture customer feedback across a multitude of channels and touchpoints (such as online, social media, mobile, and contact centers), understand it in real-time, and drive action everywhere. Model and instrument every touchpoint via analytic tools and dashboards while driving real-time collaboration and accountability across the company.
Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.
No technical expertise required
Instant
Marketing Function Metrics and Insights
For Use ByCompany Type B2B, B2C, AGN
Market/Industry Specialization No market specialization
Current / Past Customers Verizon, Macy’s, Sephora, Honeywell, Wells Fargo, Sony, Four Seasons, Sodexo, and Best Western