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Medallia

 
Palo Alto, California, United States
2001
Company Overview
Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).
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Products and Services

Medallia Experience Cloud

  (3)
Medallia is a tool for customer experience management. Medallia enables companies to capture customer feedback across a multitude of channels and touchpoints (such as online, social media, mobile, and contact centers), understand it in real-time, and drive action everywhere. Model and instrument every touchpoint via analytic tools and dashboards while driving real-time collaboration and accountability across the company.
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