Tools in this category provide templates and platforms to allow marketers to gain both customer opinions and insights to customer behaviors. (See also Business Intelligence.)
9Lenses is an innovative digital platform for consulting agencies designed to pull all data from surveys, spreadsheets, presentations and hard drives and centralize everything in a digital library.
Alida Survey is a simple online survey tool enabling organizations to choose from 25+ survey question types that offer an engaging respondent experience on desktop and mobile. Choose from visual, dynamic question types (Highlighter, Image Upload, Em...
AskNicely leverages the Net Promoter Score (NPS) framework to gather customer feedback, providng marketers with with online dashboards, instant alerts and weekly email reports across the entire business. The platform can be sliced into segments, chan...
Bizrate Insights is a freemium shopper survey tool that enables retailers to collect and analyze a wide range of omni-channel marketing insights. Bizrate Insights can be easily embedded into any web or mobile site, even included as a URL on store sal...
BlueX is survey software that gives you the possibility to create surveys as simple or as complex as needed. With BlueX’s free-form editor, you can craft exactly how you want your survey to look and ask the questions that are important to you. BlueX ...
Checkbox Survey is a powerful, flexible, and easy to use online survey tool used to create professional surveys, questionnaires, forms, polls, and more. Available hosted or installable.
Cognito Forms is a user-friendly freemium platform enabling anyone to easily create, publish, and manage online forms, surveys, polls, and other interactive tools. Cognito is loaded with features such as calculation, conditional logic for fields, and...
Customer Survey by MTC makes it easy to integrate and send Customer Survey Reports from Microsoft Dynamics CRM. This lets you maximize workplace efficiency and ensure accuracy of your customer data. Bridge a critical gap in CRM by adding customer sat...
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