Tools in this category provide templates and platforms to allow marketers to gain both customer opinions and insights to customer behaviors. (See also Business Intelligence.)
9Lenses is an innovative digital platform for consulting agencies designed to pull all data from surveys, spreadsheets, presentations and hard drives and centralize everything in a digital library.
AnswerCrowd connects businesses and consumers together in a transparent and open, yet commercially confident, platform. Real-time market research data, from real Americans direct to your desk – unfiltered and unbiased – the instant you request it. Qu...
With the Applause Platform, you can set up tests and projects, view test case results, bug reports, user feedback/market insights reports, and more from a single interface. All community submissions are instantly available and include reproduction st...
AskNicely leverages the Net Promoter Score (NPS) framework to gather customer feedback, providng marketers with with online dashboards, instant alerts and weekly email reports across the entire business. The platform can be sliced into segments, chan...
Bizrate Insights is a freemium shopper survey tool that enables retailers to collect and analyze a wide range of omni-channel marketing insights. Bizrate Insights can be easily embedded into any web or mobile site, even included as a URL on store sal...
Brierley SurveyWare is a survey tool that measures the effectiveness of loyalty programs. The solution combines polling and survey data from loyalty and non-loyalty members to create a visual representation of program effectiveness and to understand ...
Checkbox Survey is a powerful, flexible, and easy to use online survey tool used to create professional surveys, questionnaires, forms, polls, and more. Available hosted or installable.
Cognito Forms is a user-friendly freemium platform enabling anyone to easily create, publish, and manage online forms, surveys, polls, and other interactive tools. Cognito is loaded with features such as calculation, conditional logic for fields, and...
Crowd Survey Software is a cloud-based solution that allows users to gather ideas, suggestions, and information from a vibrant and active audience of customers.
Customer Survey by MTC makes it easy to integrate and send Customer Survey Reports from Microsoft Dynamics CRM. This lets you maximize workplace efficiency and ensure accuracy of your customer data. Bridge a critical gap in CRM by adding customer sat...
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