Chatmeter is a full-featured reputation management platform for networked brands and national franchises with a special emphasis on local SEO analytics and customer reviews. Chatmeter tracks the chatter across the social web, analyzes customer sentiment, alerts you to complaints and other negative sentiment, and more. The built-in Review Builder service lets you control the conversation online and encourage shoppers to post their experiences online, thereby increasing: reviews, rankings, engagement, and positive brand perception. Chatmeter tools also include competitor monitoring and local listings management.

Signals is an advanced AI tool built to help you understand your customers, and go from data to insight to action in just a few clicks. Signals uses an advanced data pipeline to process reviews, social posts and surveys through multiple AI models, including custom-trained versions to deliver the insights multi-location businesses need.