Product Overview
The Customer Engagement Hub by Pegasystems is designed to facilitate better collaboration between sales & marketing teams, post-sales customer support and customer experience (CX) teams. The comprehensive platform is a customer relationship management brain with memory and predictive intelligence. Part of the Pega Marketing suite of solutions, the UX-driven company has designed its next-generation customer engagement platform to function as the core component of their Customer Engagement Hub.
To keep up with today’s connected customers, organizations know they must deliver a consistent customer experience that engages customers across all channels. Win over fickle and demanding customers efficiently and effectively by using a customer decision hub, which acts like a brain supercharged with memory and predictive, real-time marketing intelligence.
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