The Customer Engagement Hub by Pegasystems is designed to facilitate better collaboration between sales & marketing teams, post-sales customer support and customer experience (CX) teams. The comprehensive platform is a customer relationship management brain with memory and predictive intelligence. Part of the Pega Marketing suite of solutions, the UX-driven company has designed its next-generation customer engagement platform to function as the core component of their Customer Engagement Hub.
To keep up with today’s connected customers, organizations know they must deliver a consistent customer experience that engages customers across all channels. Win over fickle and demanding customers efficiently and effectively by using a customer decision hub, which acts like a brain supercharged with memory and predictive, real-time marketing intelligence.
CabinetM helps modern marketing and sales teams manage the technology they have and find the tools they need. The CabinetM marketing technology management platform enables full lifecycle support around technology discovery, qualification, implementation, and management. Marketing teams using CabinetM gain critical visibility and leverage to save time, money, drive revenue, and manage digital transformation. The company has built the industry’s most comprehensive database of over 15,000 marketing tools across 500+ categories, and currently has the largest set of marketing stack data as a result of hundreds of marketing stacks that have been built and are being managed on the platform.Read more ›
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