Qualtrics Customer Experience is the world’s most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. Leverages Frontline Feedback feature, a collaboration tool that helps customer experience (CX) leaders collect, prioritize, and act on customer, employee, and product feedback by putting the voice of employees at the heart of their CX program.
No Training Offered
Email, Video/Text Resources
Marketing Function Customer Engagement and Retention, Metrics and InsightsFor Use By
Company Type B2B, B2C, NPO, GOV
Company Size Any size
Market/Industry Specialization No market specialization
Current / Past Customers Lands End, Harvard University, P&G, CBS, Microsoft, Nike, HP, Marriott