Product Overview
Replicant Voice is just like speaking with a human agent. Our proprietary platform makes it possible to design emotive, natural conversations with the perfect script so that your customers have a consistent experience every time. The end-to-end dashboard gives contact center leaders access to fully transcribed support conversations with the ability to analyze and surface insights from conversation data and take action immediately with point and click conversation-script editing. Consumers can resolve their customer support issues over the phone, through chat, or SMS, and seamlessly switch between these channels if necessary.
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