TouchVoice

Product Overview
TouchVoice allows visitors move from the web to the phone, the TouchVoice click-to-call offering supports cross-channel conversions without losing the context of the conversation.

• Calls over the internet reduce contact center costs and allow customers on dial-up lines to engage in conversations without abandoning their online transactions.
• RightTouch tags track consumers across channels and record the page and stage of conversion where consumers initiated the click-to-call.

TouchVoice helps reduce service costs, build relationships and complete sales while keeping the customer engaged regardless of the channel.