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Milan, Italy
Company Overview
ContactLab provides a Engagement Marketing platform for commerce-focused companies and fashion & luxury brands to develop successfully digital communication programs that enable personalized marketing to unlock demand and build lasting customer preferences.
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Products and Services


Contact Hub is a solution for data capture and data knowledge. Collect user data, create single customer profiles, manage them from the same repository, make them available to all company levels, and personalize your consumer relationships.
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ContactPlan is a campaign planning solution. Create and manage advanced segments in your customer base to plan multi-channel campaigns for identified targets. ContactPlan is designed to facilitate the creation of advanced segments on the basis of behaviors and to independently plan marketing campaigns making relationships with customers more effective and relevant.
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ContactSend is a multi-channel sending solution. Create responsive and dynamically personalized content, send your messages through various channels and monitor the performance of your campaigns. ContactSend helps you carry out and send campaigns in complete security, guaranteeing a high rate of deliverability for your messages.
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Data Science

ContactLab's Data Science services are for brands who want to make sense of any data and provide actionable insights to drive deeper customer engagement. ContactLab supports brands to embrace a data-driven approach through a unique blend of multidisciplinary experts and cutting-edge scalable technology.
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Digital Operations

ContactLab's Digital Operations team is always on hand to help you with your customer engagement operations: from developing contact strategies, to integrating systems, as well as the full support of a team of accounts, creatives, and developers to create and manage your digital direct marketing campaigns.
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Digital Strategy

Contact Lab's Digital Strategy Services will help you to increase your business, both on-line and off-line, through the use of actionable insights based on data. Their team of experts will support you build your customer engagement strategy, make the very best of your customer's digital contactability, and consolidate your digital proficiency.
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