Company Overview
Five9 specializes in flexible and customizable cloud-based call center technology for businesses of any size. Five9’s core competency is in marketing, telemarketing, sales, customer service and customer support.
Five9 is completely cloud-based contact center service. Agents can log in from anywhere — they just need a computer, a headset, and a high-speed Internet connection.
Five9 Inbound Contact Center enables organizations to provide exceptional customer service with sophisticated routing capabilities. The solution includes routing, self-service, and screen-pop capabilities that guide customers to the right answer or agent, based on the business objectives and contact center activity.
The Five9 Outbound Contact Center is a cloud-based solution that includes automated dialer technologies and campaign management tools to generate more leads.
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