Please wait...
Hey CabinetM this profile needs updating!

Intouch Insight

 
Ottowa, Ontario, Canada
1992
Company Overview
Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance.
How well is this profile written?

Products and Services

IntouchCapture

 
IntouchCapture is event data capture made easy for even the largest events. Engage your attendees, incentivize participation, and track how they move throughout your events for a richer look at event results. IntouchCapture is fully customizable, works offline, and is scalable enough to capture even millions of leads.
Read More →

IntouchCheck

 
IntouchCheck is software for mobile forms that makes asking and answering efficient for everyone. Quickly build your own mobile forms for audits, checklists, field reports, and inspections with IntouchCheck’s easy-to-use drag and drop functionality. With IntouchCheck you'll spend less time on forms and more time optimizing performance.
Read More →

IntouchSurvey

 
IntouchSurvey helps you collect valuable customer feedback from every location to drive improvements. Use Customer Satisfaction (CSAT) surveys online or in-store to learn what your customers think at different touchpoints. Deploy surveys through custom URLs, barcode or QR code scanning, email, and text message (SMS) - even offline. Real-time, permission-based dashboards allow brand executives, operators, franchisees and managers to instantly see the customer feedback that matters most to them - from Net Promoter Score (NPS), to customer concerns, compliments, and more. Turn detractors into promoters with survey response thresholds that automatically trigger customer rescue plans and email notifications when negative feedback is detected. Ensure negative experiences and unhappy customers are followed-up with immediately, and empower your teams to close the loop on every customer interaction.
Read More →

LiaCX

 
LiaCX is customer service software with Action Campaign technology that helps you mobilize all levels of the organization to take measurable actions that lead to better business results. Easily collect and combine CX data from customer surveys, social media, mystery shopping, operational audits and limitless third party integrations — all in one platform.
Read More →