Company Overview
KANA is a leading provider of cloud and on-premises customer service solutions. KANA helps global organizations optimize their engagements with consistent and contextual customer journeys across agent, web, social and mobile experiences. Using KANA solutions, organizations can reduce operational costs, increase resolution rates and improve brand loyalty. KANA is a Verint company.
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Products and Services
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Marketing Function
Branding, Channel Marketing, Customer Acquisition, Customer Engagement and Retention, Metrics and Insights