Company Overview
Kayako was founded in 2001 with a single goal: building a better customer support experience. Today, Kayako is a leading multichannel helpdesk with a team of more than 100 that helps thousands of businesses delight millions of customers globally. The company strives to enable groups, departments, and organizations of all sizes embrace customer management software, to cut costs, and provide a better customer support experience to clientele.
Kayako offers a customer support platform that harnesses all customer conversations in one simple inbox. The 24/7 support destination enables customers to help themselves. A company’s team can develop rich and interactive support content that turns self-service into an engaging experience. With Kayako, teams will fly through more support tickets in less time, so they can focus on what matters most: delivering a personal touch.