Smaply – the cutting-edge software for journey mapping with increased flexibility, customizability, and Journey Management functionalities. Smaply helps you create customer journey maps and analyze the customer experience, step by step. You can add details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Gain insights even faster by providing detail about your pain points, solutions and opportunities,. Keep track, get an overview, and prioritize these in the portfolio graph of your workspace.