DIGO is an in-network, cloud communications platform to power up customer engagement for digital-first businesses. The platform offers a full suite of device-agnostic communications tools to seamlessly integrate into an enterprise’s current applications, enabling it to bring intelligent, 360-degree human-to-everything (H2X) interactions for its users.

The InstaCC™ platform is an omnichannel Contact Centre as a Service (CCaaS) that helps improve agent productivity and business efficiency while remaining compliant. The Tata Communications’ InstaCC™ solution stack envelopes contact centre setup, virtualization, storage, global voice network, load balancing, and in-depth monitoring, deployed over a unified cloud ecosystem that irons out complexity.